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The client required a modernized ticketing solution to address inefficient manual processes, lack of centralized management for multiple locations, and suboptimal customer experience during ticket purchase and event admission. The project faced a critical 10-day deadline with delayed client material delivery impacting development timelines.
Full-service event production company offering end-to-end event management solutions for corporate and private clients since 2002
The implemented system will reduce ticket processing time by 70%, enable seamless management of 100+ concurrent events, and improve customer satisfaction through streamlined booking and admission processes. Automated payment reconciliation will reduce financial discrepancies by 95% while agile deployment methodology ensures 100% on-time delivery rate for future implementations.