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Telematics E-commerce Platform Development for Automotive Manufacturer
  1. case
  2. Telematics E-commerce Platform Development for Automotive Manufacturer

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Telematics E-commerce Platform Development for Automotive Manufacturer

sigma.software
Automotive
Information technology
eCommerce

Current Challenges in Telematics Service Delivery

Fragmented sales processes across markets, lack of integrated payment and subscription management, inconsistent tax compliance, and inability to provide real-time service activation through vehicle systems hinder effective telematics service monetization.

About the Client

Global automotive company seeking to expand connected vehicle services through digital sales channels

Strategic Project Goals

  • Create unified platform for cross-border telematics service sales
  • Implement seamless vehicle-to-portal user authentication
  • Establish multi-market tax compliance framework
  • Enable automated subscription lifecycle management
  • Integrate third-party telematics service providers

Core System Capabilities

  • Multi-tier subscription management with dynamic pricing
  • Ogone and alternative payment gateway integration
  • Real-time tax calculation engine per jurisdiction
  • Automated recurring payment scheduling
  • Dealer portal for service provisioning
  • Vehicle-embedded portal single-sign-on capability

Technology Stack Requirements

Java/.NET backend
React/Angular frontend
Microservices architecture
Cloud-native deployment

Critical System Integrations

  • Vehicle telematics control units (TCUs)
  • Corporate ERP systems
  • Third-party telematics service providers
  • Payment gateways (Ogone, Stripe, etc.)
  • Customer relationship management (CRM) platforms

Operational Requirements

  • 99.99% system availability SLA
  • PCI-DSS compliance for payment processing
  • Multi-language and multi-currency support
  • Horizontal scalability for global traffic
  • Role-based access control (RBAC)

Expected Business Outcomes

Enables immediate monetization of 90+ telematics services across multiple markets, reduces service activation time by 70%, improves subscription retention through automated billing, and supports 200% faster market expansion due to modular architecture.

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