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Supplier Partnership Portal Enhancement & Expansion

axelerant.com

Retail

Business services

Current System Limitations

The existing systems lacked a unified platform for managing supplier relationships, marketing programs, and campaign activities. The need for a centralized hub to improve communication, streamline workflows, and enhance brand awareness for both the company and its suppliers was critical.

About the Client

A leading American retail company serving office supplies to businesses globally through various channels.

Project Goals

Develop a comprehensive supplier-facing portal (MVP) to improve brand awareness and facilitate event management.
Build an internal portal to streamline campaign and event management workflows.
Implement a scalable platform capable of supporting future program expansions and user growth.
Improve communication and collaboration between the company and its suppliers/partners.
Provide a central repository for all campaign and event-related files and reporting.

Functional Requirements

Supplier Profile Management
Event Calendar & Registration
Campaign Management Tools (creation, tracking, reporting)
Content Management System (CMS) for program information
File Sharing & Document Management
Reporting & Analytics Dashboard
User Role Management (Admin, Supplier, Merchant, Monetization Team)

Technology Stack

Drupal 8

Git

JIRA

GitLab CI

Pantheon

Integration Requirements

CRM system (for supplier data)
Marketing Automation Platform
Payment gateway (for event registration/paid programs)

Non-Functional Requirements

Scalability to handle a large number of suppliers and users
High performance and responsiveness
Robust security measures to protect sensitive data
Accessibility (WCAG compliance)
Maintainability and ease of updates

Expected Business Impact

The project is expected to result in a complete return on investment by streamlining operations, improving supplier relationships, enhancing brand awareness, and reducing overall costs. The improved communication and centralized platform will lead to increased efficiency and better decision-making.