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Secure Authentication System Development to Prevent Account Lockouts

groovetechnology.com

Information technology

Financial services

User Authentication and Security Challenges

Users are frequently locked out of their accounts due to failed authentication attempts, leading to security vulnerabilities, operational downtime, and poor user experience. Current systems lack robust identity verification mechanisms and account recovery workflows.

About the Client

A cybersecurity-focused SaaS company experiencing frequent user account lockouts due to authentication failures

Key Project Goals

Implement secure, multi-factor authentication mechanisms
Reduce account lockout incidents by 90%
Improve user access recovery processes
Ensure compliance with cybersecurity best practices

Core System Requirements

Multi-factor authentication (MFA) with biometric options
Account lockout threshold configuration
Self-service password reset portal
Real-time login attempt monitoring dashboard
Single sign-on (SSO) integration

Technology Stack Preferences

OAuth 2.0 protocol

OpenID Connect

AES-256 encryption

React.js for frontend

Node.js with Express for backend

System Integration Needs

LDAP directory services
SAML-based identity providers
SIEM systems for audit logging
Mobile device management (MDM) platforms

Performance and Security Requirements

99.99% system availability
Sub-200ms authentication response times
Role-based access control (RBAC)
GDPR and SOC 2 compliance
Horizontal scalability for 10M+ users

Expected Business Outcomes

Projected reduction of support tickets related to account access by 75%, 40% improvement in user satisfaction scores, and enhanced protection against credential-stuffing attacks. Compliance with NIST SP 800-63B digital identity guidelines will be achieved.