Scalable Web Platform for Sales Management in Electrical and Home Services Industries

The client faces difficulties in managing large volumes of product data, ensuring compliance with safety standards, integrating with external product databases, and providing high-performance, secure platforms to support over 190 contractors with sensitive information and extensive data volumes. Their current systems lack scalability, security, and real-time data retrieval capabilities needed to support growth into new markets such as furniture and plumbing sectors.

A mid-sized provider of software solutions for electrical and home installation contractors seeking to enhance sales processes and operational efficiency.

• Develop a high-performance, scalable web platform to support sales, marketing, and solution packaging for electrical and home installation contractors.
• Ensure the platform can serve over 190 pilot companies initially, with the capacity to onboard additional contractors across related industries such as furniture and plumbing.
• Integrate seamlessly with external product databases to provide real-time updates on product availability, pricing, and stock status.
• Implement stringent security measures to protect sensitive user data and prevent unauthorized access and vulnerabilities.
• Optimize system response times to under 500 milliseconds for user interactions, supporting efficient decision-making in sales processes.
• Design a flexible modular architecture enabling individual components to operate as standalone systems and generate new revenue streams.

• Sales Management Module: To track and analyze sales activities and statistics.
• Marketing Campaign Module: To create, manage, and monitor marketing campaigns targeted at contractors.
• Solution Package Builder: To assemble, customize, and clone product bundles from multiple suppliers.
• Integration Module: To connect with external product databases, ensuring real-time updates on product information.
• High-Availability Module: To guarantee system uptime and ensure fault tolerance.
• Performance Optimization: Request queuing and database indexing using technologies like Elasticsearch for efficient data retrieval.
• Responsive Design: To ensure usability across diverse devices such as tablets, desktop, and mobile devices, adhering to responsive UI principles.

• External product databases for real-time price, availability, and stock data
• Compliance standards verification modules (e.g., IEC standards) for electrical safety
• Secure authentication and data protection frameworks

• System response time under 500 milliseconds for user interactions
• Ability to withstand high data loads and traffic volume without performance degradation
• Implementation of security measures to prevent unauthorized access, data leaks, and cyber threats
• Modular architecture to support flexible deployment and revenue generation

The platform aims to significantly improve sales and marketing efficiency for electrical and home installation contractors, with an initial support base of 190 companies. It is expected to enable faster decision-making with response times under 500 milliseconds, facilitate quick onboarding of additional contractors across related sectors, and generate new revenue streams through modular system components. The integration with external product data sources will enhance competitiveness by providing real-time information, leading to better customer satisfaction and compliance with safety standards.