The client operates a popular streaming platform that experiences significant performance issues under high user loads, particularly beyond 40,000 concurrent viewers per broadcast. Existing infrastructure struggles with request processing, leading to degraded user experience and limited scalability. Additionally, there is a need to enable broadcasters to create and deploy custom chat extensions and chatbots for improved viewer interaction, but current tools are insufficient for high-volume, real-time communication needs.
A high-traffic online video broadcasting service provider aiming to enhance viewer engagement, platform scalability, and customizability.
The implementation of this scalable, high-performance streaming platform with advanced interactive features aims to significantly enhance viewer engagement and broadcaster capabilities. Targeted improvements include processing tens of thousands of requests per second during peak traffic, reducing latency, and enabling customized, real-time communication extensions. These enhancements are expected to support sustained high traffic volumes, improve user experience, and facilitate innovative engagement features, potentially contributing to increased revenue and market positioning.