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Scalable Mobile Platform Enhancement for On-Demand Home Services
  1. case
  2. Scalable Mobile Platform Enhancement for On-Demand Home Services

Scalable Mobile Platform Enhancement for On-Demand Home Services

globaldev.tech
Home Services

Identified Challenges in Mobile Platform Scalability and Maintenance

The client’s existing mobile applications face architecture scalability issues that hinder the addition of new features and complicate ongoing maintenance. These technical obstacles limit real-time updates and user interaction capabilities, constraining business growth and service expansion.

About the Client

A technology-driven company providing on-demand connection between consumers and trusted service providers across multiple categories such as plumbing, HVAC, gardening, and more, operating through dedicated mobile applications.

Key Goals to Improve Mobile Platform Performance and Support Future Growth

  • Refactor and restructure the existing mobile application architecture to resolve scalability issues.
  • Enhance real-time data update functionality for improved user interaction.
  • Enable seamless addition of new features aligned with evolving business needs.
  • Improve system robustness and maintainability to support future growth and platform updates.

Core Functionalities for a Robust On-Demand Service Mobile Platform

  • User interface for browsing and hiring service providers across various categories.
  • Request and track services in real-time, with status updates integrated within the app.
  • Invoice generation and secure in-app payment processing.
  • Provider portal enabling service providers to add/manage services, set pricing, and monitor fleet via GPS tracking.
  • Backend infrastructure supporting seamless feature integration and modular updates.

Preferred Technologies and Architectural Approaches

React Native for cross-platform mobile development
Node.js for server-side backend development
Redux for state management
TypeScript for code reliability
JavaScript

Essential External System Integrations

  • Payment gateways for secure transactions
  • GPS services for real-time fleet tracking
  • Backend APIs for service management and user data handling

Non-Functional System Requirements for Scalability and Performance

  • Platform must support scalable growth to accommodate increasing user base and service categories.
  • Real-time update capabilities with minimal latency.
  • High system availability and reliability with 99.9% uptime.
  • Secure data handling and compliance with data protection standards.

Projected Business Benefits and Platform Improvements

The project aims to significantly improve system scalability and maintainability, enabling the addition of new features with ease and supporting future expansion. Expected outcomes include enhanced user experience through real-time interactions, increased operational efficiency for service providers, and the ability to support a growing user base, ultimately driving business growth and customer satisfaction.

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