Scalable Mobile and Web Platform for Alcohol Monitoring and Vehicle Control Systems

The organization faces difficulties with an outdated, fragmented technology infrastructure that hampers app stability, limits reporting capabilities, and results in high operational costs, particularly for SMS notifications. These challenges impede reliable monitoring, real-time visibility, and cost-effective communications for users and administrators.

A mid-sized organization providing alcohol monitoring devices and vehicle control solutions for court-ordered programs and personal use, aiming to improve system stability, reporting, and cost-efficiency.

• Stabilize and improve the syncing and stability of mobile applications (iOS and Android) to ensure reliable operation.
• Develop an internal analytics dashboard to provide comprehensive reporting for administrators, including test skips and participant activity logs.
• Implement a more efficient and cost-effective SMS notification system to enhance communication with users and reduce expenses.
• Consolidate disparate cloud-based systems to streamline maintenance, reduce resource consumption, and improve system reliability.
• Facilitate scalable growth and incremental feature development to support ongoing platform improvements within budget constraints.

• Mobile apps (iOS and Android) with robust data synchronization and stability fixes.
• Admin portal with detailed reporting capabilities including skipped tests and participant activity logs.
• An integrated, flexible SMS notification system optimized for cost-efficiency and performance.
• Backend infrastructure capable of consolidating multiple cloud services for easier maintenance and scalability.
• Secure user and data management adhering to applicable privacy and security standards.

• SMS gateway provider for cost-effective messaging
• Cloud platforms for hosting and deployment
• Analytics and reporting tools for real-time data visualization
• Device hardware interfaces for breathalyzer and vehicle control modules

• High system availability with 99.9% uptime
• Scalable architecture to support increasing user base without degradation in performance
• Secure handling of sensitive health and user data in compliance with applicable standards
• Responsive application performance with minimal latency
• Cost-efficient operations, especially for messaging and cloud resources

The improved platform is expected to significantly increase system stability and reliability, leading to fewer app crashes and synchronization issues. Enhanced reporting will provide better visibility for administrators, facilitating timely interventions. Cost optimization in SMS communications is projected to reduce operational expenses while maintaining effective outreach. Overall, these enhancements aim to support scalable growth, improve user trust, and reinforce the organization’s mission to ensure safer alcohol monitoring and vehicle safety management.