The client faces difficulties in efficiently processing and analyzing large volumes of customer engagement and transactional data from their eCommerce stores. Existing integrations are limited by API rate restrictions and lack real-time data processing capabilities, hindering actionable insights and marketing optimization. Additionally, there is a need for an intuitive admin dashboard to enable merchants to interpret complex data easily.
A rapidly growing eCommerce platform seeking to enhance its integrations with third-party marketing tools by building a high-performance, scalable data processing and analytics system.
The project aims to enable the client to process and analyze large-scale customer engagement data with high reliability and minimal latency, leading to improved marketing campaign optimization and customer retention. Expected outcomes include a significant reduction in data processing delays, increased scalability to support business growth, and enhanced insights through an intuitive analytics dashboard, ultimately supporting data-driven decision-making and increased revenue opportunities.