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Scalable Cloud-Based Business Research Platform with Advanced Search and Intelligence Features
  1. case
  2. Scalable Cloud-Based Business Research Platform with Advanced Search and Intelligence Features

Scalable Cloud-Based Business Research Platform with Advanced Search and Intelligence Features

accesto.com
Information technology
Business services

Challenges Faced in Scaling a Business Research SaaS for Larger Markets

The client operates a single-tool platform for branch-specific business research within one country. To expand into a broader European market, they need to scale their platform to support up to 10× more users and operate efficiently on a 12× larger and more complex database. Additionally, they face the challenge of enhancing search functionalities with intelligent features to compete effectively in a more saturated market, all within a tight 12-month timeline without disrupting existing users.

About the Client

A mid-sized SaaS provider specializing in business research tools seeking to expand into larger markets with enhanced performance and intelligence capabilities.

Goals for Scaling and Enhancing the Business Research Platform

  • Design and implement a scalable, flexible architecture capable of handling a 12× larger dataset and 10× more users.
  • Reduce search response times by at least 92% despite increased data volume.
  • Optimize system performance, targeting a 20× increase in processing speed.
  • Migrate the platform to a cloud infrastructure with automated deployment and management to ensure rapid scaling and minimal administrative overhead.
  • Develop and integrate advanced search and discovery features, including synonym search, typo correction, stemming, contextual suggestions, and domain-specific relevance algorithms.
  • Redesign and migrate from a localized data model to a universal, flexible database structure suitable for multiple markets.
  • Incorporate new intelligence features to enhance user engagement and differentiate the product in a competitive landscape.

Core Functional System Requirements

  • Cloud-native architecture supporting flexible and rapid scaling (e.g., containerization, microservices).
  • Migration to cloud infrastructure with tools for automation, deployment, and management (e.g., container orchestration).
  • Advanced search engine leveraging technologies such as Elasticsearch, featuring synonym expansion, typo correction, stemming, and contextual suggestions.
  • User session management with sessionless authentication and filesystem abstraction for scalability.
  • Revised data model accommodating multi-market, multi-language, and more complex business data structures.
  • Integration of intelligence features such as domain-specific relevance algorithms and high-quality search result promotion.
  • Real-time analytics and monitoring to ensure performance metrics are met and maintained.

Recommended Technologies and Architectural Approaches

Containerization with Docker
Kubernetes for orchestration and automation
Cloud hosting (e.g., Google Cloud or equivalent)
Elasticsearch for search functionalities
Microservices architecture
Sessionless authentication methods
Filesystem abstraction layers

Essential External System Integrations

  • Cloud infrastructure management tools for deployment and scaling
  • Monitoring and performance analytics tools (e.g., DataDog, New Relic)
  • Security and authentication systems
  • Data migration tools for database restructuring

Critical Non-Functional System Attributes

  • Support scalable architecture capable of handling 10× user load increment and 12× data increase
  • Achieve at least 92% reduction in search response times
  • Increase system performance and processing speed by 20×
  • Ensure zero downtime during migration and scaling activities
  • Maintain high system security and data privacy standards

Projected Business Benefits of the System Enhancement

By implementing a scalable, cloud-based platform with advanced search and intelligence features, the client expects to support over 10× more users efficiently, significantly reduce search times by 92%, and boost system performance by 20×. These improvements will enable a successful market expansion into a larger European territory, attract new customers through differentiated features, and enhance overall user satisfaction—all within a targeted 12-month deployment timeline.

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