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Samata Health Platform Enhancement and Scalability Project
  1. case
  2. Samata Health Platform Enhancement and Scalability Project

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Samata Health Platform Enhancement and Scalability Project

sda.company
Health & Fitness
Information technology
Human Resources
Business services

Platform Performance and Security Issues

Samata Health experienced significant performance issues including slow website speed (15 seconds to 1 second), instability, and frequent email notification errors. Critical security vulnerabilities were also identified, leading to user dissatisfaction and hindering platform growth. Lack of comprehensive documentation also hampered future development efforts.

About the Client

A US-based personalized mental health platform providing therapy services to corporate employees.

Project Goals

  • Enhance platform performance and speed to improve user experience.
  • Strengthen platform security and ensure compliance with privacy regulations.
  • Create comprehensive documentation for future development and maintenance.
  • Improve the reliability and stability of the platform.
  • Optimize email notification system to eliminate errors.

Core System Functionalities

  • Personalized therapist matching
  • Secure session booking and scheduling
  • Integrated messaging and helpline access
  • Secure payment gateway integration
  • User account management
  • Content delivery (articles, videos, workshops)

Technology Preferences

Cloud-based infrastructure (AWS, Azure, GCP)
Secure database (PostgreSQL, MySQL)
Modern front-end framework (React, Angular, Vue.js)
Robust logging and monitoring tools

External System Integrations

  • Payment gateway (Stripe, PayPal)
  • Communication platform (Twilio, SendGrid)
  • CRM system (Salesforce, HubSpot - optional)

Non-Functional Requirements

  • Scalability to handle increasing user load
  • High availability and reliability (99.9% uptime)
  • Robust security measures to protect user data
  • Performance: Page load times under 2 seconds
  • Compliance with privacy regulations (GDPR, HIPAA)

Expected Business Impact

This project aims to significantly improve user satisfaction, reduce churn, and enhance the reputation of Samata Health as a reliable and effective mental health platform. The improved performance and security will foster trust among users and employers, leading to increased adoption and business growth. Comprehensive documentation will streamline future development and maintenance efforts, reducing long-term costs.

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