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The company's legacy operating model was becoming inefficient due to increasing digitization and demands for faster deal closure, impacting customer satisfaction. Existing sales and marketing processes lacked automation, leading to slow contract generation, manual data handling, and difficulties in managing complex service configurations.
A US-based security service provider offering a range of security solutions including uniformed security, video surveillance, access control, and intrusion detection.
Successful implementation will lead to faster sales cycles, improved customer satisfaction, increased revenue, and enhanced operational efficiency. The streamlined processes will enable the company to remain competitive and scale its business effectively. Better data insights will facilitate data-driven decision-making.