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Cloud-Based AI RPA Platform Expansion with Scalable Plugin Architecture

nix-united.com

Information technology

Business services

Financial services

Enterprise Automation Scalability Challenges

Existing RPA platform lacked scalability to handle growing enterprise demand, required rapid functionality extension, and faced internal skill gaps in robust development practices. Needed to accelerate time-to-market while maintaining system stability during team expansion.

About the Client

Global technology consulting firm specializing in AI-driven automation solutions for enterprise clients

Platform Modernization Goals

Migrate core system to cloud-native architecture
Implement CI/CD pipelines for rapid deployment
Develop modular plugin architecture for extensibility
Create intuitive enterprise-grade UI/UX
Integrate AI/ML capabilities for intelligent automation
Scale engineering team from 15 to 60+ members without productivity loss

Core System Capabilities

Collaborative digital worker automation platform
Smart license management system
Azure-based document processing with OCR/ML
Computer vision process capture application
Real-time ML-powered digital assistant
Centralized system monitoring dashboard

Technology Stack Requirements

Azure

Angular

.NET

ReactJS

ASP.NET Core

Azure SQL

System Integration Needs

Azure Cognitive Services
Enterprise identity providers
Legacy terminal emulator systems
Third-party document management systems
ML model deployment pipelines

Operational Requirements

Horizontal scalability for 10x user growth
99.99% system availability SLA
Role-based access control (RBAC)
End-to-end encryption for compliance
Modular architecture for zero-downtime updates

Business Transformation Outcomes

Enables enterprise clients to automate complex workflows with hybrid digital workers, reduces process automation time by 60%, supports rapid product innovation through plugin architecture, and establishes foundation for AI-driven digital transformation across industries.