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Revamp of Automotive Telematics Platform and Rental Portal for Enhanced Scalability and Feature Delivery

grapeup.com

Automotive

Business services

Information technology

Challenges in Platform Reliability, Scalability, and Development Efficiency

The client faced reliability and quality issues due to outdated technology, knowledge gaps from team reorganization, inadequate documentation, and delayed bug fixes. Budget cuts and personnel turnover further hindered their ability to maintain system performance and deliver new features efficiently.

About the Client

A leading European automobile rental company seeking to enhance their telematics platform and rental station portal for improved reliability, scalability, and faster feature deployment.

Objectives for System Enhancement and Process Optimization

Rebuild the telematics platform and rental portal with a resilient, scalable architecture
Reduce time-to-market for new features through process optimization
Improve system reliability, maintainability, and security
Streamline development workflows using Agile methodologies
Establish specialized teams for platform and portal development

Core System Functionalities and Feature Enhancements

Real-time telemetry data visualization dashboard
Alert system for vehicle diagnostics
Fleet inventory management tools
Advanced rental and vehicle reporting
User preference autosave functionality

Technology Stack and Architectural Preferences

Spring Boot microservices architecture

Cloud-based deployment methodology

Java stack with standardized best practices

Resilient telemetry data streaming framework

Third-Party System Integrations

Google Analytics for web analytics
HotJar for user behavior tracking
HubSpot for marketing automation
Facebook and LinkedIn for advertising

Performance and Security Requirements

High system availability (99.9% uptime)
Horizontal scalability for growing fleet size
Data encryption and GDPR compliance
Low-latency telemetry processing
Modular architecture for easy maintenance

Expected Business Impact of Enhanced Platform and Streamlined Processes

The revamp will reduce incident reports by 40%, accelerate feature delivery timelines by 30%, and improve team productivity through Agile adoption. Centralized telemetry services and standardized development practices will lower maintenance costs while enabling faster market responsiveness to emerging automotive rental demands.