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RethinkFirst experienced limitations with their existing cloud-based architecture, leading to performance bottlenecks and increased operational costs. The platform needed modernization to handle growing user base, increasing data volume, and evolving feature requirements. Specifically, billing and scheduling functionalities were hindering scalability and creating revenue cycle management challenges.
RethinkFirst is a healthcare technology startup providing accessible and affordable treatment solutions for individuals with special needs, including autism. They serve families, educators, employers, and behavioral health providers.
Modernizing the RethinkFirst platform is expected to significantly improve the company's ability to serve its growing client base, reduce operational costs, enhance user satisfaction, and accelerate future innovation. This will enable RethinkFirst to sustain high performance and continue expanding its reach to serve thousands more clients globally, including a significant portion of Fortune 100 corporations. The improved revenue cycle management will also positively impact the company's financial stability.