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Redesign and Enhancement of Qoreboard's Employee and Manager Dashboards for Improved Usability

neoteric.eu

Information technology

Human Resources

Business services

Challenges in User Adoption and Product Usability

Existing dashboards suffered from low user adoption due to complexity, unintuitive navigation, and inadequate onboarding. New features were underutilized due to poor discoverability and lack of user guidance. User paths did not align with actual user behavior patterns, leading to high churn rates among new users.

About the Client

Performance Management as a Service (PMaaS) platform providing data-driven insights and motivational tools for employee performance optimization

Goals for Dashboard Enhancement

Create intuitive, user-friendly dashboards for employees and managers
Implement cutting-edge design aligned with modern UX trends
Improve feature discoverability and onboarding processes
Optimize user paths based on actual user behavior analysis
Increase product adoption and reduce user churn

Core System Functionalities and Key Features

Redesigned employee dashboard with Microgoals tracking interface
Manager dashboard with team performance analytics visualization
Interactive onboarding tutorial for new users
Contextual feature guidance system
Responsive design for cross-device compatibility

Technology Stack Requirements

React

TypeScript

GraphQL

Apollo GraphQL

Axios

System Integration Needs

Social media platforms for sharing analytics
Third-party analytics services
Backend API services

Non-Functional Requirements

Scalable architecture for growing user base
High-performance data visualization components
Secure data handling and privacy compliance
Cross-browser compatibility

Expected Business Outcomes

Anticipated 40-60% increase in user adoption rates through improved intuitiveness, enhanced feature utilization via contextual guidance, and reduced onboarding time by 50%. The modernized design is expected to improve user engagement metrics while maintaining scalability for future growth.