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Redesign and Enhancement of an Enterprise Learning Management System
  1. case
  2. Redesign and Enhancement of an Enterprise Learning Management System

Redesign and Enhancement of an Enterprise Learning Management System

techwings.com
Education
Information technology
Business services

Identified Challenges in Current Enterprise Learning Platform

The existing learning platform suffers from a non-intuitive user interface and outdated design, leading to decreased user engagement and difficulty in navigating learning activities, managing teams, and tracking progress. The platform lacks modern UI/UX features necessary for effective learning and organizational management, impacting user satisfaction and platform adoption rates.

About the Client

A mid-sized educational technology provider specializing in online learning platforms for corporate clients and educational institutions.

Goals for Platform Revamp and Development

  • Develop a modern, user-friendly, and responsive web application that enhances user engagement and usability.
  • Implement comprehensive dashboards for individual users and managers to easily access profiles, teams, classes, and rewards.
  • Enable users to set and accomplish learning goals through a variety of learning activities, including multimedia content, assessments, and surveys.
  • Create functionalities for creating, managing, and tracking online and offline events with personal and team calendars.
  • Develop trainer workflows for goal setting, task creation, progress monitoring, profile management, and communication.
  • Ensure mobile compatibility to support users during their daily activities, providing full-functionality on tablets and smartphones.

Core Functional System Requirements for the Learning Platform

  • Interactive user and manager dashboards displaying profile information, team details, class lists, rewards, news, and notifications
  • Goal management system allowing users to set, track, and achieve learning objectives via diverse activities such as SCORM packages, document review, assessments, videos, and surveys
  • Event creation and management for online and offline sessions, with individual and team calendar integrations
  • Trainer interface to assign tasks, set goals, monitor student progress, upload/download documents, and communicate with learners
  • Mobile application synchronization ensuring identical functionality across devices to maintain continuous user engagement

Recommended Technologies and Architectural Approaches

ASP.NET Core
MS SQL Server
Microsoft Azure cloud infrastructure
Angular framework

External Systems and Data Integrations Necessary

  • Content repositories (e.g., SCORM packages)
  • Notification services
  • Calendar and scheduling APIs
  • Authentication and user management systems

Non-Functional System Requirements and Performance Criteria

  • System must support scalability to handle an increasing number of users and content, aiming for at least 10,000 concurrent users
  • Responsive design ensuring compatibility and optimal performance on tablets and smartphones
  • Robust security measures to protect user data, comply with data privacy standards, and prevent unauthorized access
  • High system availability with 99.9% uptime and fast load times to promote user satisfaction

Projected Business Outcomes and Benefits of the Enhanced Learning Platform

The platform upgrade is expected to increase user engagement and platform adoption, leading to higher enrollment rates in learning programs. Improved usability and mobile access aim to boost daily active users, with a target of a 20% increase in user satisfaction scores and a 15% reduction in time to complete learning goals. The modernized system will support scalable growth, strengthen organizational training efforts, and enhance overall organizational development capabilities.

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