Rebuilding a Cross-Platform Mobile App for Gift Card Management with Enhanced Performance and Maintainability

The client’s existing mobile application development efforts are stalled due to a legacy code base that is complex, fragile, and built on outdated frameworks, leading to poor performance and increased maintenance difficulty. The initial development was conducted using a cross-platform framework that encountered performance limitations, especially on lower-end devices, impeding user experience. A recent change in development team further complicated support and ongoing enhancement efforts, causing delayed feature releases and user dissatisfaction.

A mid-sized retail solutions provider specializing in gift card distribution and management platforms seeking improved mobile app performance and developer support.

• Deliver a fully functional, high-performance mobile app compatible with both Android and iOS platforms.
• Ensure ease of future development, maintenance, and feature extension by the client’s internal team.
• Achieve reliable performance on various device specifications and operating system versions.
• Reduce app fragility and susceptibility to bugs through a clean, standardized code architecture.
• Enable the client’s team to support and update the app independently within a short onboarding period.

• User authentication and secure account management.
• Ability to scan or manually enter gift card details for loading funds.
• Select and specify load amounts for gift cards via an easy-to-use interface.
• Integration with third-party APIs for card validation and balance updates.
• Support for loading and managing multiple gift cards within a single session.
• Push notifications for load confirmation and transaction status updates.
• Offline support for basic functionalities with synchronization when reconnected.
• Design following standard patterns ensuring scalability and ease of modification.

• Third-party gift card validation API
• Payment gateway for loading funds onto cards
• Notification service for transaction updates

• High performance with smooth UI interactions on devices with lower-end hardware.
• Reliable operation with less than 1% crash rate post-deployment.
• Scalable architecture to accommodate future feature additions.
• Secure handling of sensitive user data and transaction details.
• Compliance with platform-specific accessibility and security standards.

A newly developed, high-performance mobile app is expected to enable the client to support ongoing feature development and maintenance with their internal team, reducing reliance on external developers. The improved app will enhance user experience, leading to higher customer satisfaction, increased usage, and faster transaction processing. The project aims to significantly shorten development cycles, improve app stability, and support business growth by providing a reliable, maintainable platform that can handle future enhancements seamlessly.