Tourism and hospitality sectors often face communication barriers due to language differences, especially in urgent scenarios where quick, accurate translation is critical. Existing automatic translation tools may deliver fast results but can lead to misunderstandings in real-time interactions, impacting customer satisfaction and safety.
A mid-sized technology company specializing in multilingual communication solutions for travel and tourism businesses, aiming to enhance real-time translation services.
The development of a sophisticated real-time translation app is expected to significantly enhance communication efficiency in the tourism sector, leading to improved customer satisfaction and safety. Targeting at least 20 supported languages, the platform aims to increase user engagement, expand interpreter availability, and boost revenue through integrated payment features. Rapid deployment within three months and a focus on high usability are designed to foster market competitiveness and future scalability.