This Case Shows Specific Expertise. Find the Companies with the Skills Your Project Demands!

You're viewing one of tens of thousands of real cases compiled on Many.dev. Each case demonstrates specific, tangible expertise.

But how do you find the company that possesses the exact skills and experience needed for your project? Forget generic filters!

Our unique AI system allows you to describe your project in your own words and instantly get a list of companies that have already successfully applied that precise expertise in similar projects.

Create a free account to unlock powerful AI-powered search and connect with companies whose expertise directly matches your project's requirements.

Real-Time Customer Engagement Mobile Application Development

saigontechnology.com

Food & Beverage

Hospitality & leisure

Challenges in Real-Time Communication and Legacy System Integration

The client requires modernization of dated coding practices while implementing real-time communication features across iOS/Android platforms. Existing systems demand seamless integration with kitchen operations and customer engagement tools, alongside overcoming animation limitations in React Native frameworks.

About the Client

A company prioritizing staff communication and customer service through technology-driven solutions

Key Project Goals

Develop a cross-platform mobile application with real-time data synchronization
Enhance customer engagement through integrated order/kitchen management systems
Modernize legacy codebase while maintaining operational continuity
Implement scalable architecture for future expansion

Core System Functionalities

Order booking system with real-time updates
Table reservation management
Kitchen printing integration
Kitchen monitoring dashboard
Inventory alert notifications
Waste management tracking

Technology Stack Requirements

React Native framework

Firebase real-time database

RongCloud IM framework

SQL Server database

Native code modules for animations

System Integration Needs

BAS/BMS systems integration
Kitchen printer hardware integration
POS system synchronization

Performance and Scalability Requirements

Real-time data processing with <1s latency
Support for 10,000+ concurrent users
Cross-platform compatibility (iOS/Android)
End-to-end data encryption

Expected Business Impact

Implementation of this solution is projected to enhance operational efficiency by 40% through real-time communication, reduce order processing errors by 65%, and improve customer satisfaction scores by 30% through timely updates and notifications. The modernized architecture will support 200% growth in user base over three years.