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Pilot Support Mobile Application Enhancement & Scalability

sevencollab

Logistics

Transportation

Aviation

Operational Inefficiencies & Communication Gaps

The client experienced significant operational inefficiencies due to manual trip management, delayed expense reporting, and fragmented communication between flight crews and ground support teams. These issues resulted in delays, errors, and a lack of real-time visibility into flight operations, impacting overall customer satisfaction and operational costs.

About the Client

A global provider of comprehensive flight support services, specializing in operational efficiency and safety for air travel.

Project Goals

Enhance flight operations efficiency through a streamlined mobile application.
Improve real-time communication and coordination between flight crews and ground support.
Automate and simplify expense reporting processes.
Increase data accessibility and transparency for trip management.
Improve overall operational visibility and decision-making capabilities.

Functional Requirements

Trip Overview & Leg Tracking
Passenger & Crew Management
Document Upload & Access
Expense Reporting & Submission
In-App Communication (Chat & Notes)
Real-time Notifications
Admin Panel for Ground Support
Flight Assistance Tool

Preferred Technologies

Mobile App Development (iOS & Android)

Cloud-based Backend Infrastructure

Real-time Communication APIs

Secure Document Storage

Notification Services

Required Integrations

Existing Flight Operations Systems
Expense Management Systems
Document Management Systems

Non-Functional Requirements

Scalability to support a global user base
High performance and responsiveness
Robust security to protect sensitive flight data
Offline functionality for areas with limited connectivity
Compliance with relevant aviation regulations

Expected Business Impact

Implementation of the enhanced Pilot Support Mobile Application is expected to significantly improve operational efficiency, reduce administrative costs, enhance communication, and improve data accuracy. This will translate to reduced flight delays, improved customer satisfaction, and increased profitability for the client. The mobile app will also empower flight crews and ground support with the tools they need to make informed decisions, contributing to safer and more efficient flight operations.