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Performance Optimization of Kentico-Based Dental Clinic Website
  1. case
  2. Performance Optimization of Kentico-Based Dental Clinic Website

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Performance Optimization of Kentico-Based Dental Clinic Website

firstlinesoftware.com
Medical
Health & Fitness

Critical Website Performance Degradation

The client's Kentico website experiences severe page load delays (up to 60 seconds), leading to poor user experience, reduced patient engagement, and potential revenue loss. Previous attempts to resolve the issue failed, forcing consideration of a costly full-site rebuild.

About the Client

Local dental clinic providing oral healthcare services with a digital platform for patient outreach and appointment management.

Performance Restoration Goals

  • Diagnose and resolve root cause of website slowdowns
  • Optimize existing Kentico infrastructure to avoid costly rebuild
  • Implement fail-safe mechanisms for third-party integrations
  • Improve page load times to industry benchmarks (<5 seconds)
  • Enhance system resilience against API-related failures

Core System Enhancements

  • Third-party API configuration reoptimization
  • Distributed error handling framework
  • Latency-reduction API call optimization
  • Real-time performance monitoring dashboard
  • Automated fallback mechanisms for API timeouts

Technology Stack

ASP.NET
C#
SQL Server
Kentico CMS
Performance Profiling Tools

External System Integrations

  • Third-party dental services API

Operational Requirements

  • 99.9% system uptime guarantee
  • Page load time <5 seconds under normal load
  • Secure API communication protocols
  • Scalable infrastructure for concurrent user growth
  • Maintainable codebase with comprehensive documentation

Business Impact Projections

Expected 85-90% reduction in page load times, resulting in improved patient acquisition, 40-50% lower bounce rates, and $25K+ annual savings from avoided website rebuild costs. Enhanced system reliability will protect revenue streams and maintain brand credibility.

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