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RestorixHealth's existing patient case management platform is unable to accommodate their expanding operations and evolving requirements. Key pain points include difficulties with clinical documentation, order management, medical billing, and a lack of automation leading to inefficient workflows and potential for errors. The system's inflexibility hinders the ability to support new features and integrate with other business systems.
RestorixHealth is a US-based association specializing in advanced wound management and distribution of medical products for various therapeutic areas. They are seeking to enhance their existing patient care management system to support business growth and improve operational efficiency.
This project is expected to significantly improve RestorixHealth's operational efficiency, reduce errors, enhance customer satisfaction, and support continued business expansion. The new system will empower clinical specialists with a user-friendly and automated platform to deliver superior patient care, leading to increased revenue and market share. It will also reduce administrative overhead and improve data accuracy, resulting in cost savings.