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P2P Video, Audio, and Text Communication Platform with Pay-Per-Minute Billing

sevencollab

Business services

Legal

Education

Financial services

Challenge

Global Consulting Group currently lacks a robust, integrated communication platform suitable for conducting remote consultations, delivering paid training programs, and facilitating corporate educational initiatives. Existing solutions are either expensive, lack customization options, or do not offer the necessary security and monetization features like pay-per-minute billing.

About the Client

A multinational consulting firm providing professional services to clients worldwide, seeking to enhance client communication and monetization of specialized expertise.

Objectives

Develop a secure and scalable P2P communication platform for video, audio, and text interactions.
Implement a pay-per-minute billing system for monetization of communication services.
Provide a fully customizable user interface aligning with the company's brand.
Ensure compliance with relevant data privacy regulations (e.g., GDPR, HIPAA).
Create a platform that integrates seamlessly with existing payment gateways and internal systems.

Functional Requirements

Peer-to-peer video and audio chat
Secure messaging with end-to-end encryption
One-to-one and one-to-many communication models
Pay-per-minute and pay-per-session billing
Integration with online payment systems
Total UI customization based on brand guidelines
Admin panel for user management, billing configuration, and reporting

Technology Stack

Laravel (Backend)

HTML5, CSS3, TypeScript, jQuery (Frontend)

MS SQL Server (Database)

Integrations

Online payment gateways (e.g., Stripe, PayPal)
CRM system (e.g., Salesforce) for user data synchronization
Existing internal authentication systems

Non-Functional Requirements

High scalability to accommodate a growing user base
Reliable performance with minimal latency
Robust security measures to protect user data
HIPAA compliance (optional, based on future needs)
100% individual installation; no SaaS model

Business Impact

This platform will enable Global Consulting Group to expand its service offerings, generate new revenue streams through monetization of expertise, improve client engagement, and enhance the overall customer experience. The ability to offer secure, customized communication solutions will strengthen the company's competitive advantage.