The client’s existing platform, while functionally capable, faces significant user experience challenges caused by complex workflows and a high volume of support inquiries. This results in onboarding bottlenecks, operational inefficiencies, and increased costs. The diversity of stakeholder needs and advanced features necessitate a more intuitive, streamlined interface and architecture that supports real-time 3D applications with security constraints.
A leading technology company specializing in digital twin creation and 3D asset processing, serving major global brands and industries involved in product design, marketing, and real-time 3D applications.
The redesigned platform is expected to streamline onboarding processes, decrease support costs significantly, and enhance user engagement. Anticipated improvements include up to 95% savings in resource allocation, faster turnaround times for 3D asset processing (up to 100x speed increase), and a scalable UI framework that facilitates future expansion. Overall, these enhancements will support both B2B and B2C sectors, increasing productivity, user satisfaction, and platform adoption.