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NBL Digital Platform Enhancement for Enhanced Fan Engagement
  1. case
  2. NBL Digital Platform Enhancement for Enhanced Fan Engagement

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NBL Digital Platform Enhancement for Enhanced Fan Engagement

appetiser.com.au
Sports
Media
Entertainment

Challenges in Existing Digital Platforms

Legacy app infrastructure caused poor user experience, lack of real-time engagement features, inconsistent backend integration, and declining app store ratings. The league required rapid modernization to meet growing fan expectations.

About the Client

A premier basketball league with over 1 million annual attendees and $28.5M revenue, seeking to modernize its digital fan engagement platforms.

Key Project Goals

  • Deliver seamless real-time game updates and analytics
  • Enhance user engagement through interactive content
  • Improve app performance and scalability
  • Strengthen backend integration for efficient development workflows
  • Boost app store ratings through continuous innovation

Core System Functionalities

  • Real-time live scores and game updates
  • Exclusive news articles and expert analysis
  • Game highlight reels and video content
  • Detailed team/player statistics and performance tracking

Technology Stack Requirements

Swift (iOS)
Kotlin (Android)
Agile DevOps pipelines
Cloud-based backend services

System Integration Needs

  • Real-time sports data APIs
  • Video content delivery networks
  • Backend analytics platforms
  • User authentication systems

Performance and Scalability Expectations

  • Support 1M+ concurrent users during peak games
  • Sub-500ms latency for live score updates
  • 99.9% uptime during major events
  • Cross-platform compatibility (iOS/Android)
  • GDPR-compliant data security

Expected Business Outcomes

Projected 40% increase in daily active users, 3.5x growth in video content consumption, and 25% improvement in app store ratings within 6 months. The platform will support 20% annual audience growth while maintaining enterprise-grade performance standards.

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