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Multi-Region KYC Solution for Financial Inclusion Expansion

netguru.com

Financial services

Information technology

Challenges in Scaling Compliant KYC Processes

Rapid user growth (1M+ in 6 months) exposed critical issues in maintaining compliance and service quality across multiple African markets, including inconsistent KYC provider quality, regulatory fragmentation, data verification inconsistencies, and evolving compliance standards that hindered secure user onboarding and expansion.

About the Client

African fintech platform providing mobile-based financial services including loans, savings, and payments to underserved individuals and SMEs

Strategic Goals for KYC Enhancement

Develop a regionally adaptable KYC framework meeting diverse regulatory requirements
Implement AI-driven identity verification to improve compliance and fraud prevention
Accelerate market entry through pre-integrated local KYC provider partnerships
Optimize onboarding UX to increase user conversion rates while maintaining security

Core KYC System Capabilities

Multi-modal biometric verification (facial recognition + ID document validation)
Mandatory document verification workflows (e.g., BVN, NIN, address verification)
Configurable integration layer for country-specific KYC providers
Real-time compliance monitoring with audit trail functionality

Technology Stack Requirements

Kotlin MultiPlatform for cross-platform mobile development

Jetpack Compose for responsive UI components

Secure backend architecture with real-time data processing capabilities

Critical System Integrations

National identity registries (e.g., NIBSS integration)
Local KYC providers in target markets (Uganda, Zambia, Nigeria)
AML compliance databases
Phone number ownership verification services

Operational Requirements

99.99% system uptime for continuous onboarding
Sub-30 second verification SLA
Scalable infrastructure for 10x user growth
ISO 27001-compliant data security framework

Expected Business Impact

Enable secure expansion into 3+ new African markets within 12 months, reduce KYC-related user drop-offs by 40%, achieve 100% compliance with regional financial regulations, and maintain position as Nigeria's top fintech app while supporting $100M+ in new loan disbursements annually.