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Moving Comparison Service Platform Development with Enhanced UX and Streamlined Booking Workflow
  1. case
  2. Moving Comparison Service Platform Development with Enhanced UX and Streamlined Booking Workflow

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Moving Comparison Service Platform Development with Enhanced UX and Streamlined Booking Workflow

perpetualny.com
Logistics
eCommerce
Business services

Current Platform Challenges

Existing moving comparison service suffers from suboptimal user experience, complex booking workflows, and inefficient homepage navigation that hinder user engagement and conversion rates.

About the Client

A logistics technology company providing moving service comparison and booking solutions

Key Project Goals

  • Create a user-centric moving comparison platform
  • Streamline booking process workflow
  • Optimize homepage user journey
  • Implement responsive design for multi-device compatibility

Core Platform Requirements

  • User registration and profile management
  • Moving service comparison engine
  • Multi-step booking wizard
  • Real-time quote calculator
  • Service provider rating system
  • Booking status tracking dashboard

Technology Stack

Ruby on Rails
React
JavaScript
Node.js
Heroku

System Integrations

  • Payment gateway integration
  • CRM system integration
  • Mapping API integration
  • Third-party moving service provider APIs

Non-Functional Requirements

  • High-availability architecture
  • Responsive design across devices
  • Data security compliance (GDPR)
  • Scalable cloud infrastructure
  • Performance optimization for fast loading

Expected Business Impact

Anticipated 40% reduction in booking abandonment rates, 25% increase in user engagement metrics, and 30% improvement in customer satisfaction scores through enhanced UX design and optimized workflow processes.

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