The client faces outdated legacy systems that hinder optimal patient engagement and operational performance. Their existing mobile and web applications lack modern interfaces, scalability, and seamless multi-device experiences. This results in lower user satisfaction, delays in feature deployment, and difficulty in maintaining and extending the platform to meet evolving market demands.
A large healthcare provider offering diverse medical services and health insurance aiming to enhance patient engagement and operational efficiency through digital transformation.
The modernization initiative is expected to significantly increase user satisfaction and app ranking within the healthcare industry. With agile practices and enhanced technology, the platform will enable rapid feature deployment, improve operational efficiency, and elevate patient engagement, ultimately strengthening market position and supporting scalable growth.