Modernizing and Integrating eCommerce Platform with Microservices Architecture for Scalable Business Growth

The client’s existing eCommerce platform, built on outdated WordPress and WooCommerce, experiences slow performance and lacks scalable infrastructure. Manual inventory updates, disconnected ERP systems, and inefficient order processing hinder growth, leading to delayed fulfillment, poor user experience, and increased operational costs. The monolithic system structure results in bottlenecks during high traffic periods, limiting scalability and real-time data synchronization with external vendors and internal systems.

A mid-sized manufacturing and distribution company seeking to enhance their online sales channels, improve order processing efficiency, and integrate their internal ERP and third-party vendor systems to support scalable growth.

• Redesign and modernize the eCommerce website to improve speed, usability, responsiveness, and aesthetic appeal.
• Seamlessly integrate the client’s internal ERP system with the eCommerce platform to enable real-time order, inventory, and customer data synchronization.
• Implement a microservices architecture to ensure system scalability, resilience, and faster data processing capabilities.
• Enhance search functionality, UI/UX design, and mobile responsiveness to create a frictionless shopping experience.
• Increase automation in order management and inventory control to reduce manual workload and errors by at least 80%.
• Support high transaction volumes efficiently, enabling processing of thousands of orders daily without performance degradation.
• Provide centralized, real-time reporting dashboards for actionable business insights into sales, inventory, and customer behavior.
• Reduce order processing time by approximately 80% and improve online conversion rates significantly.

• Modern, responsive UI/UX design optimized for desktop and mobile devices
• Integration layer for real-time synchronization of orders, inventory, and customer data with ERP and third-party vendors
• Microservices-based backend architecture for scalable, resilient processing of high transaction volumes
• Enhanced search functionality with advanced filters and user-friendly navigation
• Automated order fulfillment workflows and inventory updates
• Self-service capabilities allowing customers to view real-time order status and tracking
• Centralized analytics dashboard providing insights into sales trends, inventory levels, and customer behavior
• Caching strategies and performance optimizations to ensure fast load times and high throughput

• ERP system for inventory, orders, and customer data synchronization
• Third-party vendor systems for drop shipping and partner sales management
• Payment gateways for secure transaction processing
• Real-time analytics and reporting tools

• Support for thousands of transactions daily with minimal latency
• Page load times less than 3 seconds after optimization
• System availability and uptime of 99.9%
• Data consistency and accuracy across integrated systems in real-time
• Strong security measures to protect customer data and payment information
• Scalability to support future growth and increased traffic

The implementation of an integrated, microservices-based eCommerce platform is expected to increase operational efficiency significantly, reducing order processing time by approximately 80% and automating 80% of inventory and order management workflows. These improvements should lead to a substantial increase in online conversion rates, estimated at around 265%, and support high transaction volumes seamlessly. Centralized real-time reporting will empower leadership with actionable insights, facilitating data-driven decision-making and positioning the client for scalable growth in the manufacturing and supply chain sectors.