Modernizing a Healthcare Platform for Neurodiverse Support and Scalability

Despite the proliferation of healthcare technology solutions, there remains a significant gap in platforms that truly empower neurodiverse individuals and their caregivers through comprehensive treatment tools, training, and clinical support. Existing cloud-based solutions face constraints in scalability, cost-efficiency, and seamless user experience, particularly in managing complex diagnoses and billing workflows. The organization needs to modernize its platform to enhance performance, reduce operational costs, and improve the user experience for clinicians, nonprofits, and clients globally.

A mid-sized healthcare organization focused on providing treatment solutions, training, and clinical support for individuals with special needs and neurodiverse populations.

• Redesign and modernize the existing frontend to improve usability and accelerate feature delivery through a unified component library.
• Migrate billing and scheduling functionalities to a microservices architecture to enhance scalability and decrease operational costs.
• Implement a payment posting system to streamline revenue cycle management and shorten denial resolution times.
• Develop features to support clinicians managing multiple diagnoses and enable nonprofits to process payments directly within the platform.
• Enable the platform to serve thousands of clients globally, including large corporate clients, with high performance and reliability.

• A unified, scalable frontend using modern UI component libraries for rapid feature deployment.
• Microservices-based billing and scheduling modules to support high scalability and cost reduction.
• Payment posting and revenue cycle management features for efficient billing workflows and denial handling.
• Tools for clinicians to manage multiple diagnoses per patient.
• Support for nonprofits to process bill payments directly within the platform.
• Preparation for global deployment with multilingual and multi-regional support.

• Payment gateways for billing and payment processing
• Scheduling and calendar systems
• Clinical record management systems
• Reporting and analytics tools

• Platform must support high scalability to accommodate thousands of concurrent users globally.
• System should ensure data security and compliance with relevant healthcare regulations.
• Maintain high system availability with minimal downtime.
• Ensure performant response times for critical workflows to support clinical decision-making.

The modernization project aims to enable the organization to support thousands of clients globally with a scalable, reliable, and user-friendly platform. Expected outcomes include improved operational efficiency, faster billing and denial resolution, and enhanced user experience for clinicians and nonprofit users. These improvements will position the organization as a leading provider of treatment solutions for neurodiverse populations, with sustained high performance and cost efficiencies.