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ProQC's reliance on manual, document-centric workflows for inspections and audits resulted in data disarray, onboarding difficulties for new hires, outdated templates, increased risks of human error, and a lack of real-time tracking for clients, impacting operational efficiency, accuracy, and client satisfaction.
Global inspection and supplier management leader providing quality control services across 88 countries.
This project is expected to significantly improve ProQC's operational efficiency by automating manual processes, reducing errors, and providing real-time visibility into inspection progress. The modernized system will enhance client satisfaction through improved transparency and faster turnaround times, ultimately leading to increased profitability and a stronger competitive advantage.