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The client faced challenges in providing timely and personalized patient care due to fragmented data, inefficient communication channels, and limited access to health records for medical staff. Ensuring data security while facilitating seamless communication between doctors and patients was also a significant concern.
A public entity responsible for overseeing and managing healthcare services within the state of California, aiming to improve patient care and operational efficiency.
This project is expected to significantly improve healthcare delivery within California by optimizing processes, increasing patient access to care, reducing operational costs, and enhancing the overall quality of medical services. The system will enable doctors to treat a larger number of patients, save time on administrative tasks, and provide more personalized and efficient care. It will result in a 1.8x reduction in operational costs, 2.3x increased patient throughput, and 240 hours of work saved annually.