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Modernized Franchise Order Management System with AWS and Magento
  1. case
  2. Modernized Franchise Order Management System with AWS and Magento

Modernized Franchise Order Management System with AWS and Magento

n-ix.com
Retail

Identified Challenges in Legacy Retail Franchise Order Systems

The client is facing inefficiencies and scalability issues due to an outdated on-premises franchise order system. These challenges hinder streamlined order management across multiple locations, increase maintenance and hosting costs, and limit data visibility for inventory and sales performance, impeding the company's growth and operational agility.

About the Client

A large retail enterprise specializing in designing, manufacturing, and retailing fashionable apparel and accessories with multiple locations across Europe, seeking digital transformation to improve order processing and operational efficiency.

Goals for Developing an Improved Franchise Order Platform

  • Design and implement a scalable, modern franchise order system from scratch to replace legacy infrastructure.
  • Streamline ordering processes across multiple franchise locations, including managing separate product catalogs and carts.
  • Reduce operational and hosting costs by optimizing infrastructure deployment, targeting cost savings of approximately 37%.
  • Enhance inventory management and decision-making with real-time, informative sales and order data visualization.
  • Ensure seamless integration with third-party services and existing business tools to support business growth and multi-location operations.

Core Functional Features of the Franchise Order Management System

  • Multicart management allowing users (such as administrators and sales reps) to handle orders for multiple franchise locations simultaneously with separate carts.
  • Custom access to multiple product catalogs, categorized by customer attributes such as country, brand loyalty, etc.
  • Intuitive, accessible user interface optimized for ease of use and operational efficiency.
  • Integration of visual analytics dashboards displaying historical sales data and order trends.
  • Robust backend architecture supporting scalability, high availability, and secure data handling.

Preferred Technologies and Architectural Approaches

E-commerce platform: Magento 2.0 or equivalent for modular, scalable storefront and backend management.
Frontend: Tailwind CSS, Alpine.js for responsive and interactive UI design.
Hosting: Cloud infrastructure on AWS for scalable, cost-efficient deployment.

Essential External System Integrations

  • Third-party analytics tools for sales and order data visualization.
  • Product catalog management solutions supporting multiple categories and customer segments.
  • Authentication and user management systems for administrator and sales reps access control.

Critical Non-Functional System Requirements

  • Scalability: Support increasing number of franchise locations and order volume.
  • Performance: Ensure fast response times for user interactions and data retrieval.
  • Security: Protect sensitive business and customer data with secure authentication and data handling protocols.
  • Cost Efficiency: Deployment and operation on AWS to reduce hosting and maintenance costs by approximately 37%.
  • Availability: High system uptime to minimize operational disruptions.

Expected Business Benefits from the New System

The implementation of the modern franchise order system is projected to streamline ordering processes, improve operational efficiency across multiple locations, and significantly reduce infrastructure costs by an estimated 37%. Additionally, enhanced data visualization will enable more informed inventory and sales decision-making, supporting scalable growth and improved franchise management.

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