Modernized Cloud-Based Electronic Prescribing and Clinical Decision Support System

The organization currently utilizes an outdated e-prescribing system built on legacy technologies, resulting in limited scalability, poor interoperability with other healthcare systems, cumbersome user interfaces, and performance issues during peak operations. These challenges hinder timely prescription management, increase the risk of errors, and restrict the ability to adapt to evolving clinical practices and regulations.

A large healthcare organization with a network of clinics and pharmacies seeking to enhance its e-prescribing capabilities and integrate advanced clinical decision support tools.

• Transition the legacy e-prescribing system to a scalable, cloud-based platform ensuring high availability and performance during peak usage.
• Improve interoperability with external healthcare systems through the adoption of modern integration standards such as RESTful APIs and cloud communication protocols.
• Enhance user experience with an intuitive, responsive UI to increase adoption among healthcare providers and reduce prescription errors.
• Implement advanced features such as automated refill requests, real-time medication history access, and clinical decision support to improve patient safety and care coordination.
• Enable secure authentication and authorization mechanisms utilizing OAuth 2.0 and JWT for protecting sensitive health information.
• Support customization for diverse clinic workflows and medication management practices to increase system flexibility.
• Reduce prescription processing time and improve medication adherence monitoring to support continuous patient care, aiming for measurable improvements in operational efficiency.

• Secure patient registration and profile management with quick onboarding.
• Centralized electronic medical records (EMR) with lab and diagnostic integration.
• Prescription creation with detailed medication parameters including dosage, instructions, and duration.
• Real-time sending of prescriptions to patient’s preferred pharmacies, with automatic notifications and viewing capabilities.
• Patient portal for prescription refills, status tracking, and medication adherence monitoring.
• Automated refill request management, with clinician review and approval workflows.
• Clinical decision support to alert providers of potential drug interactions, dosing errors, and evidence-based medication guidelines.
• Inventory and pharmacy management features for medication stock control and dispensing.
• Audit trail and reporting functionalities for compliance and process optimization.

• Healthcare information exchanges via RESTful APIs
• Laboratory systems and diagnostic imaging integrations
• Pharmacy management systems for prescription dispensing synchronization
• Patient portals for refill requests and medication tracking

• System scalability to support increasing clinic and patient volume with minimal latency
• High availability with 99.9% uptime during peak periods
• Data privacy and security compliant with healthcare regulations (e.g., HIPAA)
• Fast response times for user interactions, with a target average of under 2 seconds
• Secure and reliable integrations with external healthcare systems using standards like FHIR and HL7 where applicable

The new, cloud-based e-prescribing solution aims to significantly enhance operational efficiency, reduce prescription processing time, and lower medication errors. Expected outcomes include improved medication adherence and patient safety, streamlined workflow for healthcare providers, and better integration across healthcare systems. The modernization is projected to support scalable growth and adaptability, enabling the organization to expand its service offerings while maintaining compliance and high standards of care.