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Modernization of ZipLine Merchant Portal with Enhanced Security and Advanced Analytics Integration

freeportmetrics.com

Financial services

Retail

Challenges with Existing Merchant Portal

The existing merchant portal suffers from an outdated user interface, insufficient security measures, limited analytics capabilities, and a non-scalable architecture, hindering user satisfaction and business growth.

About the Client

A leader in private-label debit payment solutions for the convenience store sector, providing ACH transaction processing services.

Key Project Goals

Deliver a modern, intuitive UI/UX design to enhance user engagement
Implement robust security protocols including two-factor authentication
Integrate advanced analytics dashboards for actionable business insights
Build a scalable architecture to support future feature expansion
Ensure on-time delivery with transparent project management

Core System Requirements

Modernized UI/UX with data-driven design principles
Two-factor authentication for secure user access
Power BI-integrated analytics dashboards
Scalable microservices-based architecture
Customizable reporting tools for merchants

Technology Stack

Power BI

SSRS

4Voice

Google Analytics

System Integrations

ACH transaction processing systems
Existing backend financial data repositories

Non-Functional Requirements

High scalability to accommodate future growth
Enterprise-grade security compliance (PCI-DSS)
99.9% system uptime SLA
Cross-browser and responsive design compatibility
Real-time analytics processing capabilities

Expected Business Impact

The modernized portal will improve merchant satisfaction through enhanced usability and security, enable data-driven decision-making via advanced analytics, and establish a future-proof technical foundation supporting long-term business scalability.