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Modernization of Social Care Platform for Scalable Market Expansion

relevant.software

Health & Fitness

Information Technology

Non-profit

Challenges in Scaling Legacy Social Care Platform

Legacy system limitations hindered expansion with advanced features, integration of modern services (marketplace logic, streaming, memory recall), and adaptability to evolving client needs. Scalability issues and fragmented third-party integrations restricted growth potential.

About the Client

Norwegian company providing innovative marketplace solutions for social needs across municipalities in Scandinavia

Objectives for Platform Modernization

Create unified platform integrating multiple digital services
Enhance community engagement through improved UX
Enable seamless expansion to 100+ municipalities
Support integration of memory recall services (MinMemoria)
Implement role-based access control for secure management
Develop volunteer activity organization capabilities

Core Functionalities for Integrated Social Care Platform

Centralized activity calendar with multi-level visibility
Role-based access control (administrators, volunteers, families)
Digital content submission portal
Customizable activity templates
Volunteer registration and skill-matching system
Family engagement hub with resident profile access

Modern Technology Stack Requirements

Node.js

React.js

React Native

Vue

Flutter

Critical System Integrations

MinMemoria (memory recall)
Televindu
Triggo

Non-Functional Requirements

High scalability for future growth
Cross-device interoperability
Data security and privacy compliance
Real-time communication capabilities
High availability architecture

Expected Business Impact of Platform Modernization

40% increase in community engagement, successful expansion to 100+ municipalities, 18 million NOK funding secured, enhanced platform interoperability, and 700+ integrated activities creating meaningful interactions between seniors, caregivers, volunteers, and families.