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Modernization of Online Psychic Reading Platform for Enhanced User Experience and Operational Efficiency
  1. case
  2. Modernization of Online Psychic Reading Platform for Enhanced User Experience and Operational Efficiency

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Modernization of Online Psychic Reading Platform for Enhanced User Experience and Operational Efficiency

sevencollab
Other industries
Information technology
eCommerce

Legacy Platform Limitations Hindering Market Competitiveness

Existing web platform suffers from outdated user interface, slow performance, complex user workflows, and excessive textual content, resulting in poor user engagement and inability to effectively target younger demographics.

About the Client

Established provider of online psychic reading services seeking digital transformation to attract millennial users

Key Goals for Platform Modernization

  • Deliver seamless user experience through intuitive navigation
  • Optimize platform performance for faster response times
  • Implement modern design language to appeal to millennial users
  • Streamline user workflows for service access and payments

Core System Capabilities

  • User profile management system
  • Live pay-per-minute video/audio chat functionality
  • Pay-per-minute text chat capability
  • Secure payment gateway integration

Technology Stack Requirements

Ruby on Rails
WebSockets
Amazon RDS for PostgreSQL
AWS (VPC, ELB, EC2)
Jenkins
Apache

Critical System Integrations

  • eWAY Payment Gateway
  • AWS Cloud Services
  • Real-time communication protocols

Operational Requirements

  • High scalability for concurrent user sessions
  • Low-latency communication channels
  • GDPR-compliant data security measures
  • 99.9% system uptime SLA

Expected Business Outcomes

Implementation will result in enhanced user engagement through modernized interface, increased transaction throughput via optimized workflows, and expanded market reach targeting tech-savvy demographics while maintaining regulatory compliance for data protection.

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