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Modernization of Medivus Hospital Management System for Enhanced User Experience and Operational Efficiency
  1. case
  2. Modernization of Medivus Hospital Management System for Enhanced User Experience and Operational Efficiency

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Modernization of Medivus Hospital Management System for Enhanced User Experience and Operational Efficiency

artkai.io
Medical
Information technology
Custom Business Applications

Challenges with Outdated Hospital Management System

The existing Medivus Hospital Management System (HMS) suffers from a clunky, non-intuitive user interface, poor integration with modern EMR systems, scalability limitations, compliance challenges, and lack of mobile accessibility. These issues result in inefficient workflows, delayed patient data access, and reduced user satisfaction.

About the Client

A US-based enterprise IT company specializing in healthcare solutions, providing hospital management systems to clinics nationwide.

Goals for System Modernization

  • Redesign UI/UX for improved user experience
  • Migrate to a modern, scalable technology stack
  • Enhance system performance and compliance with healthcare regulations
  • Introduce mobile accessibility for on-the-go operations
  • Expand feature set to meet evolving healthcare needs

Core System Functionalities and Key Features

  • Patient Registration & Admission with online preregistration
  • Centralized Electronic Medical Records (EMR) with role-based access
  • Realtime Scheduling & Appointment Management with Google Calendar sync
  • Automated Billing & Revenue Cycle Management
  • Pharmacy Management with inventory control
  • Preventive Maintenance & Asset Tracking with mobile updates
  • Secure Client Communication & Documentation Tools
  • HIPAA-compliant data encryption and audit trails

Modern Technology Stack for System Modernization

React.js for responsive frontend
Node.js with Nest.js for backend services
AWS for cloud hosting and storage
Docker and Amazon ECS for containerization
OAuth 2.0 and JWT for secure authentication

Critical System Integrations

  • Modern EMR systems
  • Lab results and diagnostic imaging platforms
  • Insurance claims processing systems
  • Google Calendar API for scheduling
  • Mobile device management solutions

Non-Functional Requirements

  • Scalability to handle increasing data volumes
  • High-performance response times under heavy load
  • End-to-end data encryption and HIPAA compliance
  • Cross-platform mobile responsiveness
  • Automated backup and disaster recovery

Expected Business Impact of Modernization

The modernized Medivus HMS will reduce administrative overhead by 40%, improve patient satisfaction through faster onboarding, ensure compliance with healthcare regulations, and enable staff to access critical data via mobile devices. Enhanced scalability and performance will position the system to support 50% more users without degradation in service quality.

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