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Modernization of Maintenance Management System with Real-Time Field-Office Integration

blackthorn-vision

Construction

Current Challenges in Maintenance Management

Legacy maintenance management system fails to align with modern workflows, requiring complete data structure redesign and technology replacement. Disconnected field-office operations lead to excessive paperwork, manual report processing, and inefficient rule-based manual processes.

About the Client

Nationwide provider of temporary site support services since 1958, operating with 200+ qualified staff across eight UK regional depots.

Modernization Goals and Operational Improvements

Reduce main office paperwork volume
Automate manual processes and rule-based workflows
Synchronize field and office operations across all locations
Migrate legacy data to secure cloud infrastructure
Establish real-time visibility into field activities

Core System Functionalities

Smart project list sorting and management
Work record tracking with status filtering
Real-time project estimation and tender management
Timesheet and invoice generation
Image attachment capabilities for field reports
Cross-location revision tracking
Overtime logging and work request creation

Technology Stack Requirements

WPF (Windows Presentation Foundation)

Telerik UI Components

Material Design Framework

Entity Framework

Xamarin for Cross-Platform Development

System Integration Needs

Cloud infrastructure (AWS/Azure)
Existing ERP systems
Legacy database migration tools

Performance and Security Standards

High scalability for nationwide deployment
Real-time data synchronization capabilities
Enterprise-grade security for sensitive project data
Offline functionality for field operations
Dynamic cloud resource allocation

Expected Business Impact of System Modernization

Automated document flow will eliminate 80% of manual paperwork while real-time synchronization reduces project delivery time by 30%. Cloud-based architecture enables efficient resource allocation and informed decision-making through complete field activity visibility, maintaining competitive leadership in temporary site support services.