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Development of Cloud-Based Business Intelligence Platform for Hospitality Industry

blackthorn-vision

Hospitality & leisure

Food & Beverage

Retail

Challenges in Data Management for Hospitality Chains

Hospitality businesses, particularly chains, generate decentralized data that requires complex organization and analysis for strategic decision-making. Current systems lack centralized, user-friendly interfaces for efficient data management and real-time business insights.

About the Client

A software development company specializing in automation-focused solutions for hospitality providers, with over 20 years of experience in creating dynamic software for hotels, restaurants, and leisure venues.

Key Objectives for the Business Intelligence Platform

Create a centralized, cloud-based web application for seamless data access across all locations
Simplify data management workflows to enable strategic decision-making with minimal effort
Optimize performance and security while ensuring compatibility with legacy systems
Enable customization of reports, pricing updates, and multilingual support

Core Functional Requirements and Features

Cloud-based centralized data repository accessible via web browsers
Dynamic report generation with customizable time ranges and metrics
Custom report builder with millions of configuration combinations
Automated email notifications for scheduled report distribution
Bulk price/VAT modification and scheduled menu updates
Multilingual support with XML-based language configuration
Smart validation for form field requirements and user guidance

Technology Stack Requirements

.NET

ASP.NET Core

TypeScript

Angular

SQL Server

Azure

Entity Framework

HTML5

CSS

Third-Party Integration Needs

Payment systems
Mobile platforms (iOS/Android)
Legacy POS systems
Third-party analytics tools

Non-Functional Requirements

High-performance database optimization with indexing
Cross-platform compatibility (Windows XP to Windows 10)
Scalable architecture for 13+ countries and 40+ dealers
Secure cloud deployment with minimal IT overhead
Responsive UI/UX with XAML-based layout adaptability

Expected Business Impact

Streamlined data administration reduces operational costs by 40% through automation, enables real-time strategic decisions with centralized insights, and eliminates redundant IT expenses via seamless third-party integrations. The platform's scalability supports rapid deployment across 13+ countries and 40+ dealer networks.