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Modernization of Legacy Software with Integrated Customer Portal and Payment System

future-processing.com

Logistics

Transportation

Road Infrastructure

Legacy System Limitations

Outdated software integrated with accounting and Italian toll systems required modernization to support 30,000 customers across 50,000 devices. Low online purchase adoption (50%) and pandemic-driven need for fully digital operations necessitated urgent transformation.

About the Client

Provider of professional road infrastructure services in Poland, offering motorway-related operations, office leasing, and parking solutions

Modernization Goals

Replace legacy system with automated payment portal
Integrate with toll collection, payment gateway, and accounting systems
Increase online purchase adoption through UX improvements
Ensure secure data migration with zero business disruption
Enable 100% digital operations post-pandemic

Core System Requirements

Multi-factor user authentication
Integrated BlueMedia payment gateway
Real-time toll system synchronization
Automated invoice generation
GDPR-compliant data management dashboard

Technology Stack

Cloud-native architecture

Microservices

React.js frontend

Node.js backend

AWS/Azure cloud platforms

System Integrations

Italian toll collection system API
BlueMedia payment gateway
Internal accounting system
Central Statistical Office database
Polish Post integration

Operational Requirements

99.9% system uptime SLA
Real-time transaction processing (<200ms latency)
Enterprise-grade security with ISO 27001 compliance
Support for 100,000+ concurrent users
Automated GDPR audit trails

Expected Business Outcomes

Anticipated 90%+ increase in online purchase adoption, 40% reduction in manual processing costs, and enhanced customer satisfaction through seamless digital experience. Security enhancements and cloud migration to ensure long-term scalability.