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Modernization of Legacy Restaurant Point-of-Sale System

brightinventions.pl

Food & Beverage

Retail

Hospitality & leisure

Legacy System Limitations Hindering Operational Efficiency

Outdated 1995-era POS system with obsolete UI/UX, limited hardware compatibility, slow transaction processing, lack of mobile/integration capabilities, and escalating maintenance costs due to unsupported technology stack.

About the Client

Multi-location restaurant chain operating since 1985 with legacy POS infrastructure

Objectives for POS System Modernization

Redesign user interface for touch-screen optimization
Implement cloud-based architecture for real-time data access
Integrate modern payment gateway support
Enhance system scalability for multi-location management
Reduce transaction processing time by 60%

Core Modernization Requirements

Responsive touch-screen interface with gesture support
Integrated EMV chip & contactless payment processing
Real-time inventory management with supplier integration
Customer loyalty program tracking
Cross-device synchronization (kiosk/tablet/mobile)

Technology Stack Preferences

React.js for front-end development

Node.js with GraphQL API layer

AWS cloud hosting with Docker containers

PostgreSQL database migration

Critical System Integrations

Third-party payment processors (Stripe/PayPal)
Kitchen display systems (KDS)
Mobile ordering platforms
Accounting software (QuickBooks)
Employee scheduling tools

Performance & Security Requirements

99.9% system availability SLA
PCI-DSS compliance
Support for 500+ concurrent users
Sub-200ms transaction response time
Role-based access control (RBAC)

Transformative Impact of POS Modernization

Projected 40% reduction in checkout time, 30% decrease in IT maintenance costs, and 25% increase in order accuracy through modernized infrastructure. Enhanced analytics capabilities expected to improve inventory turnover ratio by 15% and enable data-driven staffing decisions.