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Modernization of Legacy Legal Case Management Platform with Enhanced UX/UI and Integrated Victim Portal

leobit.com

Legal

Government

Legacy System Limitations and User Adaptation Challenges

The existing platform suffers from an outdated 1990s-era UI/UX that fails to meet modern legal professionals' needs. Aging architecture hinders feature integration, inconsistent design fragments user experience, and complex information presentation impedes usability. Large user base accustomed to legacy workflows resists adoption of new interfaces.

About the Client

A leading US-based legal case management solution provider with 30+ years of experience, serving 500+ legal organizations and 13,000+ users across prosecutor and defender offices.

Platform Modernization Goals

Create a modern, intuitive UX/UI for legacy system modernization
Develop cohesive design system ensuring cross-module consistency
Implement secure Victim Portal for case information access
Streamline case management workflows for legal professionals
Enable seamless integration of future features and updates

Core System Capabilities

Advanced case management tools for organizing cases, schedules, and deadlines
Secure Victim Portal with real-time case updates
Integrated video evidence editing system
Centralized document management and review tools
Customizable alert system for court dates and deadlines
Responsive communication tools for legal teams
Role-based user interfaces for different stakeholder groups

Technology Stack Preferences

Modern JavaScript frameworks (React/Angular)

Cloud-native architecture

Design system libraries (e.g., Figma/Sketch)

Secure authentication protocols

System Integration Needs

Legacy case management database integration
Video processing APIs
Document management systems
Court scheduling APIs
Multi-factor authentication services

Operational Requirements

High availability (99.9% uptime SLA)
Enterprise-grade security with HIPAA/GDPR compliance
Scalable architecture for 10,000+ concurrent users
Cross-browser compatibility
Accessibility compliance (WCAG 2.1)
Performance optimization for low-latency interactions

Expected Business Outcomes

Enhanced operational efficiency through streamlined workflows, reduced user onboarding time by 40%, improved user satisfaction scores by 60%, and 30% faster case processing times. The modernized platform will enable secure victim engagement while maintaining compliance with legal industry standards.