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Modernization of ITF Player Tournament Management System

clock.co.uk

Sports

Information technology

eCommerce

Challenges in Player Tournament Management

Existing IPIN system required seven clicks for core actions (tournament entry/withdrawal), lacked mobile optimization, and had fragmented processes across different tour types (Pro, Junior, Wheelchair, etc.). Players faced administrative burdens due to outdated UX and inconsistent workflows.

About the Client

Global governing body for tennis responsible for organizing and regulating professional, junior, and speciality tennis tours worldwide

Project Goals

Simplify tournament entry/withdrawal to 2-click process
Create unified UX across all player demographics (12-80 years)
Enable seamless mobile-first tournament management
Establish scalable architecture for future functionality
Consolidate multiple tour-specific systems into single maintainable platform

Core System Requirements

Streamlined tournament entry/withdrawal workflow
Real-time schedule and ranking visibility
Cross-tour acceptance list access
Responsive design for all device types
Centralized tournament calendar management

Technology Stack

React

Storybook

Responsive Web Design Frameworks

System Integrations

Existing ITF IPIN backend
Player ranking databases
Tournament acceptance systems

Quality Attributes

Cross-browser/cross-device compatibility
Scalable component architecture
High availability (99.9% uptime)
Secure authentication (GDPR compliance)
Performance optimization for mobile networks

Expected Business Impact

Reduction from 7 to 2 clicks for primary actions, enabling on-the-go tournament management via mobile devices. Unified system architecture reduces IT maintenance costs by 40% while supporting 100% of ITF's tour types under single implementation.