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Modernization of Inventory Management and E-Commerce Platform

unosquare.com

Retail

eCommerce

Challenges in Inventory and Customer Experience

The client struggles with outdated inventory management systems and a subpar online shopping experience, leading to lost sales, inventory discrepancies, and declining customer satisfaction.

About the Client

A multinational retail company specializing in online and brick-and-mortar sales.

Key Project Goals

Develop a scalable e-commerce platform with real-time inventory tracking
Enhance user experience through personalized recommendations
Integrate secure and efficient mobile payment solutions

Core Functionalities and Features

Real-time inventory updates across all channels
User-friendly interface with responsive design
AI-driven personalized product recommendations
Secure mobile payment gateway integration

Technology Stack Preferences

React.js

Node.js

MongoDB

AWS Cloud Services

External System Integrations

Stripe/PayPal payment gateways
Third-party logistics APIs
Customer Relationship Management (CRM) system

Non-Functional Requirements

High scalability to handle peak traffic
99.9% system uptime
GDPR-compliant data security
Multi-language and multi-currency support

Expected Business Impact

Anticipated 30% increase in online sales, 50% reduction in inventory discrepancies, and a 25% improvement in customer satisfaction scores within the first year of platform operation.