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Modernization of Healthcare Provider Portal and Enterprise Management Platform

buildableworks.com

Medical

Information technology

Legacy System Limitations and Scalability Challenges

The organization outgrew its legacy software system, which caused delays in data processing (requiring manual text file exports), lacked scalability for dynamic reporting, and could not support modern enterprise management needs during rapid business growth.

About the Client

An international laboratory testing company providing diagnostic services and healthcare solutions globally

Modernization and Enhanced Functionality Goals

Integrate legacy system data with a modern platform
Rebuild a customer-facing provider portal with improved UX
Develop scalable enterprise management capabilities
Enable real-time data access and dynamic reporting
Implement secure, role-based access controls

Core System Functionalities and Features

Provider Portal with secure login
Dynamic and scalable reporting engine
Facility and provider management systems
Patient management with data privacy controls
Integrated CRM and marketing tools
Ecommerce capabilities for test ordering
Centralized announcement and communication system

Technology Stack Requirements

.NET Core

Angular

SQL Server

Azure cloud platform

TypeScript

Entity Framework

Bootstrap

System Integration Needs

Nutshell CRM
Electronic Medical Records (EMR) systems
HL7 healthcare data protocols
USPS shipping services

Performance and Security Requirements

High scalability for global user base
Real-time data processing capabilities
HIPAA-compliant security measures
Cross-platform compatibility
99.9% system uptime SLA
Automated backup and disaster recovery

Expected Business Transformation Outcomes

Implementation of a modern, scalable platform enabling real-time data access, improved operational efficiency through automated reporting, enhanced provider/patient experience, and 300% faster data processing compared to legacy systems, while maintaining strict healthcare data compliance standards.