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Modernization of E-commerce Platform for Enhanced User Experience and Scalability

unosquare.com

eCommerce

Retail

Information technology

Current Platform Limitations

The existing e-commerce platform suffers from slow page load times (averaging 8+ seconds), frequent server outages during peak traffic periods, limited payment gateway integration options, and a non-responsive user interface leading to a 65% cart abandonment rate.

About the Client

A leading online retailer offering a wide range of consumer products through a digital marketplace.

Project Goals

Reduce page load time to under 2 seconds
Implement a mobile-first responsive design
Integrate 5+ payment gateway options
Ensure horizontal scalability for 10x traffic growth

Core System Requirements

Progressive Web App (PWA) architecture
Real-time inventory synchronization
Multi-currency checkout system
AI-powered product recommendation engine

Technology Stack Preferences

React.js

Node.js

MongoDB

Redis

AWS Lambda

Third-party System Integrations

Stripe/PayPal payment gateways
Google Analytics 4
ShipStation API
Twilio SMS notifications

Operational Requirements

99.99% uptime SLA
PCI DSS compliance
Support for 10,000 concurrent users
Automated CI/CD pipeline

Expected Business Impact

Projected 30% increase in conversion rates, 40% reduction in server costs through cloud optimization, and 25% improvement in customer retention metrics within the first year of operation.