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Modernization of Decision Support Systems for Enhanced Cost Efficiency and Operational Scalability in Airline Operations

sigma.software

Other industries

Logistics

Information technology

Outdated Decision Support Systems Hindering Cost Efficiency

Legacy charges management systems resulted in high maintenance costs, operational inefficiencies, and limited scalability. The need for real-time cost calculations, fuel budget optimization, and automated invoicing processes could not be met by existing infrastructure.

About the Client

Leading airline group in Northern Europe providing passenger and cargo services across 136 destinations with a focus on operational excellence and digital transformation.

Strategic Goals for System Modernization

Replace legacy systems with a lean, cost-efficient decision support platform
Enable real-time cost calculations based on dynamic flight route data
Implement modular scalability for fuel management, budgeting, and invoicing
Reduce total cost of ownership through improved system maintainability
Achieve on-time delivery with budget adherence

Core System Capabilities and Features

Daily actual cost calculations synchronized with flight planning systems
Multi-scenario forecasting for annual cost projections
Fuel consumption tracking and vendor price comparison tools
Activity-based budgeting with dynamic price list integration
Automated invoice matching with cost reconciliation reporting

Technology Stack Requirements

Custom Enterprise Software

Cloud Infrastructure

Relational Database Systems

System Integration Needs

Flight planning system APIs
Existing SAS financial systems
Third-party invoicing platforms (electronic and paper)

Operational and Performance Criteria

High availability for 24/7 flight operations support
Scalable architecture for handling 1,000+ daily flight calculations
Data security compliance for financial transactions
Real-time processing latency under 500ms
Modular design for future system extensions

Projected Business Outcomes

Implementation of the modernized system is expected to reduce IT maintenance costs by 40%, improve decision-making accuracy through real-time data analytics, and enable 15% faster financial closing processes. The modular architecture will support future expansion while maintaining operational continuity during system upgrades.