This Case Shows Specific Expertise. Find the Companies with the Skills Your Project Demands!

You're viewing one of tens of thousands of real cases compiled on Many.dev. Each case demonstrates specific, tangible expertise.

But how do you find the company that possesses the exact skills and experience needed for your project? Forget generic filters!

Our unique AI system allows you to describe your project in your own words and instantly get a list of companies that have already successfully applied that precise expertise in similar projects.

Create a free account to unlock powerful AI-powered search and connect with companies whose expertise directly matches your project's requirements.

Modernization of Customer Communication and Cloud Infrastructure for Financial Services Platform

spyro-soft.com

Financial services

Information technology

Challenges in Customer Communication and Infrastructure Scalability

The client faced limitations in customer communication channels, outdated database management systems, lack of scalable cloud infrastructure, and excessive monthly cloud costs ($18,000). They required modern solutions to enhance customer interaction, enable mobile-first loan processing, and achieve cost-efficient scalability.

About the Client

A Polish fintech company offering loan services via web and mobile applications, prioritizing customer experience and digital innovation

Objectives for System Modernization

Implement AI-powered customer communication tools
Migrate legacy systems to scalable AWS cloud architecture
Develop a mobile-first customer dashboard for loan management
Reduce cloud infrastructure costs by 60%+
Ensure compliance with financial industry security standards

Core System Functionalities

AI chatbot with multi-platform integration capabilities
Customer dashboard for loan applications and obligation management
Secure AWS cloud migration framework
Manual sales campaign configuration tools
Real-time credit rating assessment module

Technology Stack Requirements

AWS

AWS S3

AWS Lambda

Java

Angular

React

.NET

Terraform

System Integration Needs

Third-party financial platforms
External credit rating APIs
Security audit tools
Customer support systems

Operational Requirements

24/7 system availability
Enterprise-grade data encryption
Horizontal scalability for peak loads
Compliance with GDPR and financial regulations
Automated CI/CD pipeline with TeamCity

Expected Business Impact

Projected 3000+ monthly loan applications through new channels, 68% reduction in cloud infrastructure costs, expanded customer reach via mobile platform, improved customer satisfaction through instant service capabilities, and enhanced operational scalability to support future business growth.